Want to stay ahead of the game when it comes to keeping your care home communications flawless? This is the podcast for you. In each episode the experts at GHM, along with special guest presenters, will take a deep dive into a specific area of telephony, communications, IT systems, connectivity and business WiFi to shine a light on current trends and best practice. Our listeners are care homes ad groups, all leading the way in creating the best and most efficient communication channels for their residents and staff.

BT Openreach has announced it intends to switch off traditional landlines in 2025. This is commonly referred to as the Public Switch Telephone Network (PSTN) and Integrated Services Digital Network (ISDN) switch off.

In this episode we cover everything you need to know about the Big Switch Off.

It’s National Apprenticeship Week. And with a long history of employing apprentices, it’s something that GHM is both well positioned to talk about and passionate about inspiring other businesses to do the same.

In this episode we’re joined by the Head of HR at GHM, Mary Parker and our star apprentice of the moment Mike Hill.

With 90% of attacks on organisations starting in email, phishing awareness and security is imperative for all care homes.

We talk about the different types of phishing attacks to look out for and how to outsmart any attempts to scam your care home.

We see plenty of high profile cyber attacks in the headlines but we don’t hear as much about the attacks that affect care homes on a day to day basis.

We’ll take a closer look at the latest cyber-threats affecting smaller businesses and most importantly how to protect your homes, residents and staff.